Privacy and Security Policy - Business Information

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Privacy and Security Policy

We understand that when shopping online, your privacy and security is paramount above all else. We have a trading history online of over five years and we know just how daunting placing an order on a website for the first time can be. So if you want to know about the measures we take to ensure your protection, please read on.

Security Information - Credit and Debit Card Payment

You never have to worry when you checkout online with us - we use one of the most well known payment systems on the market SagePay Secure Payments. We also have a SSL (Secure Socket Layer) which is the most modern way of encrypting personal data making it only readable to the people you are supplying it to. You will notice the padlock icon appears at the top or bottom of your browser when you move to a page like checkout where you would enter personal details.

If you contact us on the phone and supply us with personal or card details on the telephone, we make sure that they are only entered on the secure payment taking system provided by SagePay. We do not hold credit card details in office or on a system on our computer - they are all put directly onto SagePay in the same way you would input them yourself.

Your Personal Information

White Stores is the sole owner of any information that we collected on this site. We are always committed to protecting your security and privacy. We will only ever use the information that we collect in a lawful way (in accordance with the Data Protection Act 1998). Any changes that are made to our Privacy Policy will be noted on this website.

Cookies and IP Addresses

When you shop with us you are given a unique cookie that will remember what you've looked at and what you might like to buy. It is a small non-harmful file that is stored on your computer and is necessary for you to be able to checkout with us. These files can be deleted at any time easily please see AboutCookies.org - a useful site explaining cookies and how to remove them. You can still browse our website without allowing cookies, and then contact us to place your order with ease. We may also use your IP address to assist us in gathering demographic information or to help us to identify you - this is standard practice with most website and is completely non-invasive.

Outbound / External Links

We may sometimes provide links to external websites that are not controlled by us - if this is the case, we can not be held responsible for that website and its security and privacy policy.

Address Information

When using our web site you may be asked to submit contact information that we would use to provide you with products you have ordered. We will use this information to contact you if necessary, supply updates on orders and provide billing information. If we believe it to be in your best interest we may pass some of this information on to other businesses to which we have relations with - sometimes this is necessary to provide you with the best level of service. For whatever reason if you do not wish to receive any further information to us like what is detailed in our privacy policy - simply reply to an email or create an email to us with the "opt out" in the subject or body text - and we will do our best to cease any further contact with you.

Surveys and Newsletters

We may operate a survey were we will ask for some information from you in order to improve our service or to offer you promotional material. We also offer newsletters with discount codes and special offers on - if you do not wish to receive any promotional material from us, either reply to a newsletter with unsubscribe or log in to your account on our website where you can subscribe or unsubscribe at any time.